Privacy Policy

At RAPIER Industries (“we,” “our,” or “us”), your privacy is our priority. Whether you’re a valued customer or a dedicated employee, we are committed to protecting the personal and confidential business information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and your rights regarding that information.

Scope

This Privacy Policy applies to:

• All current, former, and prospective customers of RAPIER Industries.
• All employees, job applicants, and contractors.
• Personal data collected through our websites, mobile platforms, job portals, service operations, and internal systems.

Information We Collect

A. For Customers
We may collect:

• Contact details: Name, address, phone number, email.
• Billing & payment info: Credit card or bank details, billing address.
• Service-related data: Project requirements, job site details, electrical drawings/specs.
• Communications: Emails, service calls, and any inquiries.

B. For Employees & Applicants
We may collect:

• Personal identifiers: Full name, SSN, driver’s license or ID, contact details.
• Employment information: Job title, work history, qualifications, training records.
• Financial data: Bank account for payroll, tax details (W-2, W-4).
• Health & safety: Work-related injuries, accommodation requests, where applicable.
• Background checks and drug testing results, as permitted by law.

How We Use Your Information

We use your information for purposes such as:

• Maintaining internal systems, security, and auditing.
• Communicating important updates, promotions, or policy changes.
• Ensuring workplace safety and compliance.
• Conducting hiring, payroll, and HR management.
• Processing payments and managing accounts.
• Providing electrical contracting services and support.

Legal Basis for Processing (If Applicable)

• Where required, we process confidential business and personal data on the basis of:
• Consent (where you’ve given it).
• Performance of a contract (e.g., to deliver services).
• Legal obligations (e.g., tax and employment laws).
• Legitimate interest (e.g., business administration, safety).

Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Authorized third-party service providers (e.g., payroll processors, IT vendors).
• Government or legal entities if required by law or legal process.
• Insurance providers for claims or health/safety incidents.
• Clients (for employees working on-site) with appropriate safeguards.

Data Security

We use industry-standard security measures to protect your data, including:

• Encrypted storage and secure access protocols.
• Access controls and role-based permissions.
• Regular system monitoring and employee training.

Despite these measures, no system is 100% secure, so we urge you to safeguard your information as well.

Data Retention

We retain your information only as long as necessary:

• For employees: Up to 7 years after separation, or as required by law.
• For customers: Up to 7 years post-project or service, unless otherwise required.
• For applicants: Typically up to 2 years after application.

Your Rights

Depending on your location, you may have rights including:

• Accessing your personal data.
• Requesting corrections or deletion.
• Opting out of communications.
• Withdrawing consent (where applicable).
• Filing a complaint with a regulatory authority.

To make a request, please contact us using the details below.

International Data Transfers

If we transfer personal information across borders (e.g., for cloud storage), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant regulators.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify you as required by law. Continued use of our services or employment indicates acceptance of the updated policy

Contact Us

If you have questions or requests regarding your business or personal data, contact us:
RAPIER Industries
2002, Industrial Blvd, Rockwall, TX 75087
(888) 720-1974
admin@rapierindustries.com
hr@rapierindustries.com